Privacy Policy
Last updated: May 15, 2026
Herokode, LLC (“Company,” “we,” “us,” or “our”) owns and operates Arcalyze, a B2B corporate compliance services software and related services (“Services”). This Arcalyze Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect personal information from website visitors, prospects, customers, and employees, contractors, and representatives of our business customers and partners.
1. Information We Collect
We may collect the following categories of information:
- Identifiers, such as name, business email address, phone number, company name, job title, and account login details.
- Commercial information, such as products or services viewed, purchased, or requested.
- Internet or network activity, such as IP address, device identifiers, browser type, pages viewed, and interactions with our website or emails.
- Professional or employment-related information, such as role, department, and business affiliation.
- Communications you send to us, including support requests, sales inquiries, and feedback.
2. How We Use Information
We use personal information to:
- Provide, operate, secure, and improve the Services.
- Create and manage accounts and customer relationships.
- Communicate about transactions, support, and product updates.
- Send marketing communications about our products, features, events, and offers.
- Analyze usage, measure performance, and improve our website and campaigns.
- Prevent fraud, abuse, and security incidents.
- Comply with legal obligations and enforce agreements.
3. GDPR Compliance
Pursuant to EU GDPR or UK GDPR compliance obligations and where applicable, we process personal information under one or more of the following legal bases:
- Contract necessity, to provide requested Services.
- Legitimate interests, including operating our B2B business, securing the Services, improving our offerings, and marketing to business contacts in a business context.
- Consent, where required for certain cookies, email marketing, or other specific processing.
- Legal obligation, where we must retain or disclose information to comply with law.
For direct marketing to business contacts, we rely on legitimate interests or consent depending on the nature of the communication and applicable local law.
4. CCPA/CPRA Notice
Pursuant to California CCPA/CPRA compliance obligations and where applicable (California residents), this section applies to the personal information we collect about you in a business or employment-related context. California law may provide rights to know, correct, delete, and limit certain uses of personal information, subject to exceptions and limitations under applicable law.
We collect the categories of personal information listed above for business purposes such as providing Services, account administration, security, analytics, customer support, compliance, and marketing. We do not sell personal information for money. If our use of advertising or analytics tools is treated as “sharing” under California law, we will provide the required opt-out mechanisms.
5. Sources of Information
We collect personal information directly from you, from your employer or organization, from our customers, from service providers, and from publicly available or third-party business data sources where permitted by law.
6. Disclosure of Information
We may disclose personal information to:
- Service providers and subprocessors that help host, secure, analyze, and support the Services.
- Professional advisors, auditors, insurers, and legal authorities.
- Business partners involved in joint offerings or integrations.
- A successor entity in a merger, acquisition, financing, or sale of assets.
We require service providers to use personal information only as instructed and to protect it appropriately.
8. International Transfers
Because we operate globally, personal information may be transferred to countries outside your own. Where required by law, we use appropriate safeguards such as the European Commission’s standard contractual clauses or equivalent transfer mechanisms.
9. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including to provide Services, meet legal obligations, resolve disputes, enforce agreements, and maintain business records.
10. Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.
11. Your Rights
Depending on where you live, you may have rights to:
- Access your personal information.
- Correct inaccurate information.
- Delete personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications at any time by using the unsubscribe link or contacting us.
California residents may also have rights under the CCPA/CPRA, subject to applicable exceptions and verification requirements.
12. Children
Our Services are intended for business use and are not directed to children.
13. Contact Us
To exercise rights or ask questions about this Policy, contact:
Herokode, LLCArcalyze Support TeamEmail: support@arcalyze.com